We are looking for a fast-paced and detail-oriented person to join our team as a Warehouse Support Specialist. This person will be instrumental in packing and shipping of customer orders, along with additional tasks as needed – such as receiving shipment and issuing returns/refund. The right candidate will be able to quickly get caught up to speed on our fulfillment and inventory processes and softwares.

This is a part time, hourly (non-exempt) position, and will work approximately 25 hours per week, Monday through Friday. Please note that hours and scheduling may vary due to business needs.

Responsibilities & Duties:

Supports all aspects of day-to-day inventory processes. This includes, but is not limited to, receiving and processing shipment, fulfilling orders, and receiving and processing returns.
Quickly and correctly fulfill orders across VIAVIA and BNTO in line with the company’s standards for efficiency and quality
Maintain our office’s inventory zones, fully evangelizing our standard operating procedures and exhibiting stellar behaviors.
Use all provided inventory management tools and software
Liaise with cross-functional partners to schedule and coordinate all gifting and product programs, help with photo shoot samples.
Work closely with others, including third parties, for troubleshooting anything related to inventory and fulfillment.
Other duties as assigned

Experience & Skills:

1+ year experience in inventory management, including work in an office environment, preferred
Ability to work with a high sense of urgency and integrity – you realize that time is of the essence to meet all deadlines.
Strong verbal and written communication skills; can patiently and effectively communicate with a diverse and multicultural group of peers across time zones and continents
Ability to professionally and effectively work in an office environment
Ability to lift between 15 and 50 pounds at a time, to stand for long periods of time, and to frequently push/pull, walk, and occasionally bend, stop, crawl or reach above shoulders or to kneel.
Ability to follow – and even elevate – our operating procedures regarding inventory, order fulfillment, shipment receiving, pricing, and more.
You believe that feedback is a gift; you can receive and grow from feedback, and you’re comfortable sharing thoughtful feedback to others as needed
Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams
A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity
Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work
Ability to work a flexible schedule
Ability to learn and correctly utilize our company’s systems and softwares
Proficiency in Google Workspace and Microsoft Office including Excel

Compensation:

Our estimated pay range for this role is $17.50 to $18.50 per hour. This role’s final level, job title and corresponding pay rate will be determined by the selected candidate’s professional experiences and related skill sets.

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