Key Responsibilities:



Architectural Leadership: Act as the lead Senior Solution Architect on complex, enterprise-level Salesforce projects, designing scalable, robust, and future-proof end-to-end solutions.
Strategic Discovery & Design: Drive high-level strategic discovery sessions, executive workshops, and blueprinting to capture complex business requirements and translate them into comprehensive architectural designs.
Solution Strategy & Oversight: Oversee the design and deployment of solutions across the Salesforce MarTech stack, ensuring alignment with enterprise architecture standards and business KPIs.
Integration Architecture: Define the integration strategy and architecture between the Salesforce ecosystem and external enterprise systems. Design data models and API-led connectivity approaches, guiding technical delivery teams during implementation.
Executive Stakeholder Management: Act as a strategic partner and trusted advisor to senior business and IT leaders (C-level, VPs, Directors), translating high-level business goals into actionable technology roadmaps.
Enterprise Governance & Mentorship: Establish Centers of Excellence (CoE), architectural guidelines, release management strategies, and compliance frameworks. Mentor and guide mid-level architects and technical delivery teams.



Client Engagement:



Strategic Partnership: Partner with senior client stakeholders to define long-term marketing technology roadmaps and ensure the delivery of high-quality solutions aligned with their broader business vision.
Complex Communication: Communicate highly complex, multi-cloud architectural concepts in a clear, compelling manner to non-technical business leaders and technical teams alike.
Business Growth & Success: Build deep, trusted relationships with clients, acting as an escalation point for architectural challenges and identifying opportunities for platform expansion.



Technical & Platform Expertise:



Core Platform Experience: Deep architectural expertise and hands-on solution design experience across the following Salesforce platforms: Salesforce Marketing Cloud, Marketing Cloud Personalization, Data Cloud, Loyalty Management, and Intelligence (formerly Datorama).
Cross-Cloud Architecture: Proven track record of designing high-scale, multi-org, and cross-cloud solutions (e.g., B2C architecture connecting SFMC, Data Cloud, and Service/Commerce Cloud).
Architecture Optimization: Lead platform audits, architectural health checks, and technical debt resolution strategies. Provide architectural oversight to ensure solutions are highly performant and scalable.
Technical Oversight: Strong conceptual understanding of programmatic capabilities (AMPscript, SSJS, APIs, SQL) and custom ETL solutions.



Language Skills:



English: Advanced/Fluent proficiency required for engaging with global stakeholders, reading technical documentation, and delivering presentations.
Spanish: Advanced/Fluent proficiency required to support regional LATAM projects and communicate effectively with cross-border teams and clients.



Education and Experience:



8+ years of experience in CRM, Marketing Automation, or enterprise software implementation, with at least 3-5 years acting specifically in a Solution Architect or Enterprise Architect capacity.



Preferred Qualifications:



Advanced Salesforce certifications (e.g., Marketing Cloud Consultant, Data Cloud Consultant, Personalization Accredited Professional).
Proven experience in enterprise-level Agile delivery methodologies and managing multi-stream projects.
Knowledge of global data security and privacy regulations (e.g., GDPR, CCPA, LGPD) applied to marketing architectures.